ONCE YOUR ACCOUNT IS ACTIVATED AND APPROVED, PLEASE REVIEW OUR POLICIES BEFORE ORDERING

• All orders must be submitted online.

• Free shipping for all deliveries above $200 to Toronto, York & Peel Metro areas. Orders below $200 are subject to a shipping fee calculated at checkout. 

• Daily deliveries between 8AM to 4PM to Toronto, Metro Peel and Metro York; once a week to other Urban areas (Restrictions apply)

• Our deliveries can only be made to ground floor, no steps/stairs can be involved and buyer must notify this to ALL parties involved (office staff/volunteers/custodians, etc).

• Customer is 100% responsible for storing all temperature control items.

• Baked, dairy and produce items are non-returnable.

• Buyer must be familiar with shelf lives; no product will be exchanged upon expiration.

• Customer is responsible for checking items before feeding the children (shelf life, ingredients, status, etc).

• Any issue such as shortage of items/missing items upon delivery must be notified to our driver; we cannot be responsible of any shortage/missing items after our driver leaves

• All items are peanut-free & nut-free and most items are PPM150 and/or SNP compliant.

• Returns must be reported to our office within 24 hours after delivery (a pick up fee may apply). If you receive a damaged item we kindly ask you to keep it until we replace it or issue a credit. We cannot proccess a claim if you dispose of the item(s)

• Customer is responsible to mail payment(s) within 15 days of delivery day. Accounts that have outstanding payments that are over 45 days due will default into a locked status and new orders cannot be submitted until payment is received.

• ​Prices are subject to change without notice
   

  Disclaimer: we are committed to providing accurate item's information to our customers. As an important part of this effort we voluntarioy provide, as much as we can, such information on our website. However, due to the large amount of data and products we deal with and the constant changes from the manufacturers, there may be involuntary outdated information or mistakes in description, categorazing, nutrition, ingredients, shelf life, picture, brand, packaging, quantity, tax and pricing that will be updated upon invoicing with or without notification. Feeding the students is customer's responsibility. We therefore encourage our customers to check details on received items for accurate information about ingredients and nutrition in order to make certain that they are compatible with their nutritional preferences and expectations.